Needs Attention

Exception Dashboard — Needs Attention

Stuck shipments · Unresolved NDRs · Stalled returns · Open courier claims — all in one view

Alert after:
Total Exceptions
—
items need attention
Stuck Shipments
—
no status update
Unresolved NDRs
—
awaiting action
Stalled Returns
—
lifecycle stuck
Open Claims
—
no resolution
Stuck Shipments
No status update beyond threshold — may need carrier follow-up
0 View All Shipments
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Unresolved NDRs
Non-delivery reports awaiting reattempt, cancel, or RTO action
0 Open NDR Queue
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Stalled Returns
Lifecycle status has not advanced to restocked/disposed within threshold
0 View Returns
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Open Courier Claims
Filed/under-review claims with no settlement beyond threshold
0 View All Claims
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